coinstoretswallets
Frequently Asked Questions
Find detailed answers to all common queries regarding the coinstoretswallets ecosystem.
General
What is coinstoretswallets?
coinstoretswallets is a comprehensive decentralized crypto wallet ecosystem encompassing hardware wallets, mobile apps, and browser extensions. We provide users with the most secure, simple, and affordable way to manage, trade, and grow their crypto assets and NFTs.
Which cryptocurrencies are supported?
coinstoretswallets supports over 100+ blockchains and tens of thousands of tokens. This includes major networks such as Bitcoin, Ethereum, BNB Chain, Solana, Polygon, Avalanche, TRON, and all associated standard tokens (ERC20, BEP20, TRC20, etc.). We continuously add support for new mainnets and tokens.
Security & Hardware
How secure is the hardware wallet?
Our hardware wallets utilize a 100% offline, air-gapped signing mechanism. They feature zero Bluetooth, WiFi, or NFC connections. All transactions are signed via QR codes. Additionally, our devices incorporate EAL5+ secure elements, true random number generators, and anti-tamper self-destroy mechanisms to protect against physical attacks.
What happens if I lose my hardware wallet?
If you lose your hardware wallet, your funds remain secure as long as no one else has your PIN or your mnemonic seed phrase. You can easily recover all your assets by purchasing a new device and importing your existing 12 or 24-word seed phrase during the initial setup process.
Is my seed phrase stored on your servers?
Absolutely not. coinstoretswallets is a decentralized, non-custodial wallet. Your seed phrase and private keys are generated locally on your device and are never transmitted, stored, or exposed to the internet or our servers. You have complete sovereignty over your keys.
Orders & Shipping
How long does shipping take?
We ship globally. Standard shipping usually takes between 7 to 15 business days depending on your location. Expedited shipping options are also available during checkout for faster delivery.
